>Arnold Clark partners with Bumper to digitalise aftersales payments
Arnold Clark partners with Bumper to digitalise aftersales payments
Arnold Clark has introduced Bumper’s aftersales payment services across its network of 160 dealerships in Scotland and England.
The rollout covers the in-store and online digital payment of servicing, accident repairs and MOTs as well as parts and accessories on the group’s Autoparts eCommerce platform.
Bumper’s payment solutions have also been embedded within Arnold Clark’s video health checks to ensure all customers are offered complete payment flexibility and convenience.
Aftersales customers will be offered the option of Bumper’s interest-free Buy-Now-Pay-Later (BNPL) services under the Arnold Clark Easy Pay banner, enabling them to spread costs over three months (£50 to £5,000), six months (£250 to £5,000) or 10 months (£500 to £5,000).
Additionally, the deal provides a Pay-Now option for customers choosing to settle the full balance of aftersales work online. This service works via SMS or email, giving customers a convenient and secure way to pay for their repairs remotely.
Jack Allman, CCO and co-founder of Bumper, said: “We’re delighted to be partnering with Arnold Clark, one of the biggest and most progressive franchised dealer groups in the UK.
“We’ve been working closely with the Arnold Clark team for a number of months to create a seamless finance platform. The launch marks one of the most integrated rollouts of our payment platform, creating faster approvals and less administration for busy workshops, while offering customers more convenience and flexibility in how they settle their bills.”
Commenting on the partnership, Scott Grant, Arnold Clark’s group aftersales director, said: “We are really excited to be working with Bumper to help further digitalise our aftersales processes. We have been impressed by the speed of the rollout, along with the support and reporting capabilities of their platform.”
Bumper, formerly Auto Service Finance, provides an interest-free digital payment platform for vehicle repairs and services, enabling owners to spread their costs. The multi award-winning UK fintech company delivers an instalment financing solution using proprietary AI-enabled technology to facilitate real-time lending decisions.
Bumper enables dealerships and garages to sell a larger proportion of red and amber work, reducing workshop downtime with no risks or liabilities, while also creating greater customer loyalty.
Co-founded by CEO James Jackson and CCO Jack Allman, Bumper is rated 89 in the 2021 FT 1000 listing of Europe’s fastest-growing companies as well as the ninth fastest growing fintech business. Bumper works with 2,500 franchised dealers, over 700 garages and major car brands across the UK and Republic of Ireland, helping over 100,000 drivers to fund their servicing and repair bills.
Bumper is based in Sheffield and London, with a tech development centre in Ankara, Turkey.